Aroma360 FAQs

Are Aroma360 products safe?
Yes. All our scents are IFRA and RIFM compliant, meaning they adhere to the highest safety standards in the industry. All Aroma360 scents are Paraben-free, vegan, cruelty-free, phthalate-free and petroleum free. They are produced in accordance with the Toxic Substances Control Act (TSCA). Aroma360’s products adhere to the VOC guidelines set forth by the California Air Resources Board (CARB) and are free of any carcinogens as defined by the National Toxicology Department (NTP), International Agency for Research on Cancer (IARC) and Occupational Safety and Health Association (OSHA).

What is a cold air diffuser & how does it work?
A cold air diffuseris a waterless and heatless essential oil atomizing device that disperses an aroma into the air in a fine dry mist of nano-particles. This means the diffuser actively filters cold air from your space and then diffuses the oils into the air as an ultra-dry mist. Unlike heated or water-based diffusers, the result of our diffusion technology is a more powerful, pure fragrance. Dispersing scent with cold air is the safest and cleanest way to fill a room with an aroma. The reason behind this is that cold air does not dilute the scented oils, disperse other unneeded substances into the air, or leave a residue.

How do I speak to a scent consultant?
Please fill out the following and one of our Scent Consultants will be in touch with you shortly: Schedule Appointment

Can Aroma360 install my HVAC Scenting Unit for me?
Yes, we do have a team that handles private and commercial scenting system installations in our local service area (South Florida). Most of our customers, however, successfully complete installation themselves in under an hour alongside our experienced Technical Support team!

If you do choose to work with an HVAC Technician, we’re happy to walk them through the process and help them get the job done.

Whether you choose to install your scenting machine yourself or work with a contractor, our trained and experienced Technical Support professionals are here to make installation a breeze. Contact Us to learn more!

Can Aroma360 come and change the oils? How much does that cost?
Most customers will find that replenishing oil is simple and doesn’t require an HVAC technician. Regardless, our Technical Support team is always here to help with maintenance, installation, and more. They can also work with your HVAC technician to ensure proper maintenance during scheduled services.

The cost of oil replacement will depend on location and number of units where oils need to be changed/replaced. Contact us to learn more about servicing your machine.

Can I test the scents?
Yes of course! Contact us and one of our scenting experts will be in touch to guide you to the perfect fragrance for your home or business. We’ll provide you with a personalized assortment of scents from our extensive scent library, based on what best fits your needs.

Do you offer monthly programs?
Yes, we have monthly installment programs that include the cost of the diffuser. We also offer monthly oil plans where you can get oils shipped out automatically, so you never have to worry about running out of your favorite scent!

What are the benefits of home scenting?
Scenting is so much more than filling a space with fragrance. Fragrance is an accessory that’s often overlooked in the design of a home. But just as important as your choice in furniture, lighting and artwork, scent adds depth and character to your
home – transforming the ambiance into an inviting and relaxing oasis.  Aroma360 uses therapeutic grade essential oil blends in all our oils- this assures are clients that they are receiving the maximum health benefits from their scenting
experiences.

What are the benefits of scenting your business?
Regardless of industry, scent can not only attract customers, but also build emotional connections, improve brand perception and create a unique experience that will leave a lasting impression.

How does scent marketing work?
Scent is the strongest of the five senses tied to memory and emotion. By using a strategically chosen fragrance that will communicate a positive brand identity, a business can form stronger relationships with their customers, through scent memory