Pillar Sleep FAQs
What is Pillar Sleep payment method?

Pillar Sleep accepts all major Debit/Credit cards.

Where does Pillar Sleep ship?
Pillar Sleep ships within the USA.

How long do they take to ship?
Mattress production is 2-4 business days.  Shipping is 2-5 business days.

Can I exchange my mattress?
Yes. While it is rare that someone is unhappy with the original firmness level they select, they do offer easy exchanges. During an exchange, your new mattress is free, however there is a $99 charge which simply covers the logistics of the new mattress delivery, the removal of the original mattress from your home, and any state or local mattress recycling fees. When exchanging your mattress, the 2nd mattress does not have a trial period.

Can I use my mattress on a platform or a bed with slats?
Yes, their mattresses will work just fine on a platform or slatted bed frame. They recommend that you double check to make sure your bed frame has a rigid center support and that it is not bowed or broken down. They also recommend your bed have center support legs.